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  • Customer Care Contact Wizard

If You Wish To Ask A Question that is not already dealt with in the Customer Care Wizard or FAQ please complete the question form below with as much information as possible and we will respond to you as soon as we are able to.

We do take our customers questions very seriously and will endeavor to ensure the relevant department or ferry operator responds to them promptly.

IMPORTANT: Please note we are not able to reply any AOL email address. This is as a result of AOL rejecting all email from our server and there is nothing we are able to do about this. Please use an alternative email address and not an AOL address or we will not be able to reply to you. If you do not have another email address you may get one for free at

If you wish to access the Customer Care Wizard first please click here.


Please note that even though any questions relating to specific ferry operators that we are unable to answer are forwarded by us to the relevant department in that company we are not empowered to force the ferry company to respond to you. Should you rather attempt to contact the ferry company directly click here for a list of ferry companies and their contact details.


To Return To The Main Help Menu Click Here


Brittany Ferries

P & O Ferry Line

Irish Ferries

Stena Line

Sea France

Condor Ferries

DFDS Seaways

Emeraude Jersey Isles Ferries

Fjordline Ferries

Hoverspeed Dover to Calais Ferry

Steam Packet North Sea Ferry

LD Line Portsmouth to Le Havre Ferries

Norfolk Ferry Line

Norse Merchant Ferries

Northlink Cross Channel Ferry

P&O Irish Sea Ferries

Seacat Ferries

Speed Ferries Dover to Boulogne

Transmanche Ferries

Wighltink Ferry Line

Swansea Cork Ferries

Superfast Ferries